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Can I Rma An Evga That Wasn't Registered

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EVGA RMA support.

  • Thread starter cyclone3d
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  • #1
Joined
Aug xvi, 2004
Messages
14,786
Before this month I purchased a used 1080Ti locally for a good/great toll. It ended up being faulty but nevertheless under warranty.

I registered it on the EVGA site then chosen up EVGA. They asked me a few questions about information technology and and then issued me an RMA.

I sent it off and once it got there, it was 2-3 days before they shipped out a replacement menu (depending on how you look at the timeline).

As a replacement, they sent me an RTX2080 Xc Ultra Gaming card. Carte looks to be brand new to kick and was packaged very well in a closed cell cream container which was inside an EVGA box and and then shipped in another box.

The new card works slap-up and as this was my starting time fourth dimension doing an RMA through EVGA I was actually impressed with the first-class service.

Just wanted to give a shout-out to EVGA every bit companies that accept good RMA service are getting harder and harder to find these days.

  • #2
Joined
Nov 12, 2017
Letters
ane,191
Give thanks you for providing your positive feedback. Many times we as users don't shout out the positive.
  • #3
thesmokingman
Joined
Nov 22, 2008
Messages
6,617
I wish they fabricated AMD cards...
  • #4
Joined
Aug 13, 2017
Messages
3,556
Yes, EVGA RMA is Splendid! A couple memory slots died in my 790i motherboard. They offered upwardly a B350 / B450 Motherboard replacement tin can't remember which one. Declined the offer though and had them render information technology. Just lived with two mem slots.
  • #five
HAL_404
Joined
Dec xvi, 2018
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ane,240
  • #6
Joined
Feb 28, 2011
Letters
89
Yeah, EVGA RMA is Excellent! A couple retention slots died in my 790i motherboard. They offered upwards a B350 / B450 Motherboard replacement can't remember which one. Declined the offering though and had them return information technology. Just lived with 2 mem slots.

It's most definitely not e'er excellent. I went through a month of back and forth just to get a malfunctioning fan replaced for a 2080ti Hybrid CLC cooler. From telling me it was simply fine that information technology wasn't controllable in Precision X1 to BIOS flashing bs which they never supplied, I honestly hope I never take to deal with their RMA process again.
  • #7
Joined
Aug xiii, 2017
Letters
3,556
It'south most definitely non always excellent. I went through a calendar month of back and forth just to get a malfunctioning fan replaced for a 2080ti Hybrid CLC cooler. From telling me it was only fine that it wasn't controllable in Precision X1 to BIOS flashing bs which they never supplied, I honestly hope I never have to deal with their RMA procedure again.
oh well i guess they are now 2-ane
  • #8
DooKey
Joined
Apr 25, 2001
Messages
ten,889
Information technology's most definitely not always excellent. I went through a month of back and forth only to get a malfunctioning fan replaced for a 2080ti Hybrid CLC libation. From telling me it was merely fine that it wasn't controllable in Precision X1 to BIOS flashing bs which they never supplied, I honestly hope I never have to deal with their RMA process again.

All proficient things eventually come to an stop. I had my all-time RMA feel'southward with BFG. Awesome visitor, merely they went broke and it wouldn't surprise me if it wasn't related to their generous warranty. Miss those guys.
  • #9
Joined
Feb 28, 2011
Messages
89
All good things eventually come to an end. I had my best RMA feel'south with BFG. Awesome company, just they went broke and information technology wouldn't surprise me if it wasn't related to their generous warranty. Miss those guys.

All-time back up in tech I've experienced has been Corsair. They aren't the fastest, but they've always come through for me.

I know a lot of people have had nightmare stories though.

  • #10
DooKey
Joined
Apr 25, 2001
Messages
x,889
All-time support in tech I've experienced has been Corsair. They aren't the fastest, simply they've e'er come through for me.

I know a lot of people take had nightmare stories though.


I've always had practiced RMA service from Corsair too. Skillful point.,
  • #11
LOCO LAPTOP
Joined
May 4, 2006
Messages
11,699
EVGA, Corsair and BFG were always good to me. The few times I had to use Gskill RMA as well.
  • #12
Joined
Jan 31, 2008
Messages
19,866
Information technology's most definitely not always first-class. I went through a month of back and forth simply to get a malfunctioning fan replaced for a 2080ti Hybrid CLC cooler. From telling me it was simply fine that information technology wasn't controllable in Precision X1 to BIOS flashing bs which they never supplied, I honestly hope I never take to bargain with their RMA process over again.

Sucks that you had to get through that. All of my RMA experiences with EVGA accept been positive, at least on the side of dealing with back up and getting replacements. Tin can't say I've e'er been overly positive nigh the quality of their refurbs. That said, no company is going to a 100% positive rating when it comes to support. There'southward always going to exist issues somewhere.
  • #thirteen
Mode13
Joined
Jun xi, 2018
Messages
892
Not to hijack the thread but I guess I'll update on my own evga experience here

I simply opened a case with evga myself because my gpu went magic smoke :(. Interestingly, the ethernet, sound, and at least 1 usb header on my motherboard went with it.

My offset idea was PSU but I tin can't observe a damned thing wrong with the supply. Fully stressed the entire system with aida 64 and a higher TDP gpu and everything works admittedly fine. I could always scope it merely do I actually have to go that far? Is it Admittedly IMPOSSIBLE for a GPU/information technology's VRM to die and dump a surge into the board?

A rep replied to my ticket and told me they only cover parts they sell (duh) and that it was probably my ability supply because GPUs don't brand power (.....), followed by the spiel about using the wrong cables on modular power supplies. I've never seen a GPU impairment components either but damn.. I have a whole abode surge protector and a perfectly operational hx850i, no signs of instability and at least without load the voltages read out fine with a probe.

Anyway, I felt a chip belittled past that response and but opened my RMA for the GPU. When I had to RMA with Corsair (h100i) they offered to have me send in my motherboard and other parts and were willing to pay fair market value for whatsoever damage it caused.

Then what if you buy an EVGA PSU and it blows upwardly taking your components with it? Pitiful we just cover the power supply? Go buy new hardware? Maybe I'm simply spoiled by corsairs response last time..

Hopefully I get the GPU sorted, but so far I think it's safe to assume they don't care about collateral damage.

[none of this is resolved yet, only my bluster about how the process has me feeling thus far]

  • #14
Joined
Feb 28, 2011
Messages
89
Not to hijack the thread but I guess I'll update on my own evga experience here

I just opened a case with evga myself considering my gpu went magic fume :(. Interestingly, the ethernet, audio, and at least 1 usb header on my motherboard went with it.

My first thought was PSU only I tin't find a damned thing wrong with the supply. Fully stressed the entire system with aida 64 and a higher TDP gpu and everything works absolutely fine. I could always scope it simply do I actually have to go that far? Is it Absolutely Incommunicable for a GPU/it's VRM to die and dump a surge into the board?

A rep replied to my ticket and told me they only cover parts they sell (duh) and that information technology was probably my power supply because GPUs don't make power (.....), followed by the spiel nigh using the incorrect cables on modular ability supplies. I've never seen a GPU damage components either only damn.. I have a whole home surge protector and a perfectly operational hx850i, no signs of instability and at to the lowest degree without load the voltages read out fine with a probe.

Anyway, I felt a flake belittled past that response and simply opened my RMA for the GPU. When I had to RMA with Corsair (h100i) they offered to accept me send in my motherboard and other parts and were willing to pay fair market place value for any impairment it acquired.

And so what if y'all buy an EVGA PSU and information technology blows up taking your components with it? Distressing nosotros but encompass the ability supply? Get buy new hardware? Perhaps I'thou just spoiled by corsairs response last time..

Hopefully I get the GPU sorted, but so far I think information technology's safe to presume they don't care most collateral damage.

[none of this is resolved yet, but my rant nearly how the process has me feeling thus far]

Considering everything that died was in close proximity to each other (if you were using the top PCI-Due east slot) it sounds to me like something went haywire on your motherboard. Sad to say though I'1000 not certain a motherboard oem would offer to supersede your GPU even if their motherboard was the cause of your GPU expiry.

  • #15
Joined
January 16, 2013
Messages
3,060
Because everything that died was in shut proximity to each other (if you were using the acme PCI-E slot) it sounds to me like something went haywire on your motherboard. Sad to say though I'one thousand not certain a motherboard oem would offer to replace your GPU even if their motherboard was the crusade of your GPU decease.

I'g sure everyone would attempt to blame it on the PSU and laissez passer the cadet equally much every bit possible. I agree though I don't see any mobo manufacturer offering to replace the gpu even if information technology was pretty obvious the mobo acquired the damage.
  • #16
Mode13
Joined
Jun 11, 2018
Letters
892
Considering everything that died was in close proximity to each other (if y'all were using the top PCI-E slot) it sounds to me like something went haywire on your motherboard. Sorry to say though I'm not certain a motherboard oem would offer to replace your GPU even if their motherboard was the cause of your GPU death.

The just signs of any damage was a mosfet on the GPU called-for up. Not really certain how a Mobo would cause that. I threw a pcie ethernet and audio menu in and board has been fine running folding@dwelling as a backup rig for quite a few weeks at present.

Anyway gpu got replaced by evga and bought a new lath elsewhere so information technology's all practiced.

  • #17
Repo79
Joined
Nov 30, 2019
Messages
111
Evga has corking service and many happy customers and I will continue to support them
  • #18
AltTabbins
Joined
Jul 29, 2005
Letters
20,275
I wish they made AMD cards...

XFX used to be as good as EVGA. Not sure what happened but yous rarely hear good things nigh them at present.
  • #nineteen
Starfalcon
Joined
January vii, 2020
Messages
860
That was mainly due to XFX dropping support for their lifetime warranties, and non allowing the warranty to go on with the card after being sold. That was the primary reason people bought their cards.
  • #20
Joined
Nov 14, 2007
Messages
56
I still remember the time I spent on the phone with EVGA technical support at 2am in the forenoon. They stayed on the line with me while I completely disassembled and reassembled my rig outside of the case to see if it was a grounding issue. That fabricated me an EVGA customer for life!
  • #21
Joined
Apr 19, 2012
Messages
16
Completely agree with a fantastic feel with Corsair. Sandisk was a existent PITA.
  • #22
Joined
May 27, 2019
Messages
110
XFX used to exist equally good as EVGA. Not certain what happened but you rarely hear proficient things nigh them at present.
When I got into estimator edifice in effectually 2011 I bought xfx for this reason and unfortunately it actually didnt last
  • #23
Joined
January 8, 2007
Messages
1,342
That'due south amazing. Though possibly function of the reason such incredible RMA stories are not shared more, is that people don't wanna advertise this kind of stuff and inadvertently shooting other users' expectations sky high.

Either fashion, congratulations.

  • #24
Joined
May iii, 2005
Messages
2,021
I kick myself for non buying an EVGA nvidia GPU the concluding time around. It will nigh likely be the brand I selection for my side by side card.
  • #25
Joined
Dec 7, 2010
Messages
one,051
EVGA, Corsair and BFG were e'er good to me. The few times I had to use Gskill RMA equally well.

Yep, with the caveat that they were first-class when they were smaller, hobbyist-oriented companies.
The days of Corsair's Yellowbeard just helping people out on random forums are sadly over now.
I've had some pretty horrible experiences with Corsair quality and support since those days.
EVGA is even so excellent as far as I can tell though.
  • #26
Joined
Apr xvi, 2018
Letters
1,462
The days of Corsair's Yellowbeard only helping people out on random forums are sadly over now.
I've had some pretty horrible experiences with Corsair quality and back up since those days.
EVGA is even so excellent equally far as I tin tell though.
I couldnt agree more.Yellowbeard was a solid dude. Information technology was a sad day when he passed away. Yous could always count on him to assist get your gear working once again.

Im a big fan of evga also. It took a piddling over a week to get my x99 classified replaced.

  • #27
Tup3x
Joined
Jun viii, 2011
Messages
1,915
When my GTX 570 kicked the bucket they replaced it with GTX 660 Ti (nice upgrade, cooler and quieter, more than vram). I'm pretty certain the GTX 570 was over ii years old at that point so I contacted EVGA EU direct instead of doing the RMA through the store.
  • #28
Repo79
Joined
November 30, 2019
Messages
111
Evga is awesome, easily downwardly why i try and stay with them
  • #29
Joined
February 18, 2001
Messages
1,715
HOLY CRAP. I just remembered I sent a card in for rma last twelvemonth and never got it dorsum....

I demand to find my info.....

  • #30
CraptacularOne
Joined
Nov 2, 2019
Messages
176
HOLY CRAP. I just remembered I sent a menu in for rma final year and never got it back....

I need to detect my info.....

Seems like that may exist an upshot
  • #31
FrgMstr
Joined
May eighteen, 1997
Messages
52,845
HOLY CRAP. I just remembered I sent a card in for rma concluding year and never got it back....

I need to find my info.....

That fabricated me lol.
  • #32
Joined
Nov 12, 2001
Messages
2,153
Evga has hooked me up pretty well over the years with maybe 3 video cards and a ps for piece of work machines.
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Can I Rma An Evga That Wasn't Registered,

Source: https://hardforum.com/threads/evga-rma-support.1990916/

Posted by: keaneycounale.blogspot.com

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